There are a lot of online traffic schools you can sign up for, but iDriveSafely is by far one of the most popular online traffic schools out there. They have been in business for more than 2 decades and have had more than 5 million people go through their online courses. In this iDriveSafely online traffic school review, we will be specifically looking at their traffic school courses.
Yes, iDriveSafely Is A High-Quality Online Traffic School
I’ll get into why iDriveSafely is high quality a bit later one, but I know many of you are just looking for a quick answer as to whether iDriveSafely is legit or not. The answer is YES, this is one of the best online traffic schools you can sign up for. While there are several good online traffic school options available out there, this one definitely ranks as one of the best courses. For those of you who want to know exactly why, I’ll talk about that in the remainder of this iDriveSafely review.
U.S. Based 24/7/365 Customer Support
Perhaps the biggest problem with lower quality online traffic schools is the level of customer service provided. Or better put, the level of customer support that is NOT provided.
Why is having high-quality customer support so important? One big reason is due to state requirements that any legit online traffic school must implement. One requirement many states have is an identity verification system. Basically, they want to make sure YOU are really the one taking the course. The way the accomplish this is by asking you questions only you would really know, such as “what are the first 3 digits of your social security number?” or “what is the last number/letter on your vehicle’s license plate? or “which of the following credit cards do you own?” Stuff like that.
The problem is if you get too many of these obscure questions incorrect, you will be locked out of the course until you contact customer service to have it unlocked for you. This issue is all too frequent, and there’s nothing like waiting on hold for 30 minutes to speak with someone in some faraway country to try and get your traffic school course unlocked.
iDriveSafely has a dedicated office in California with a fully staffed 24/7/365 customer support staff that you can reach via live chat, phone, or email. They are one of the very few online traffic schools that actually provide a high-quality customer support system.
A+ Better Business Bureau Rating
A lot of people say the Better Business Bureau is just one big scam so that the BBB can make some money by charging companies for “memberships” and “certifications”. With that said, when a company has an A+ BBB rating and advertises it on their site, you better believe it’s important to them to keep that rating. Let’s just assume for a moment that you are not able to resolve an issue with their customer support team. The next step is to file a complaint with the BBB, which is a very quick and easy online process. While it’s nice that they have an A+ BBB rating as it shows they have a good reputation, it’s also nice to have that extra leverage. Many of the lower quality online traffic schools don’t bother to care about BBB ratings.
Courses Are Constantly Updated
One of the great things about taking your traffic school online is that you can do it from wherever and whenever. Want to take it from your computer? Great! Want to do it from your iPhone or tablet? Well, that might be a problem. Some online traffic school courses are STILL not mobile / tablet friendly. Many even require the use of Flash which the iPhone doesn’t even support. If they can’t even provide mobile / tablet friendly versions of their traffic school, just imagine how outdated the coursework is going to be!
As technology advances, the iDriveSafely traffic school courses get updated. Not only are they mobile / tablet friendly, but they have included videos and animations to keep things a bit more interesting. Heck, you can even take the whole thing in a video-based course for some states if you want. This is one of the most frequently updated online traffic schools you’ll find, whereas many other courses haven’t been updated in years.
It’s The Fastest Course Allowed By State Law
No matter where you live, iDriveSafely is going to be the fastest online traffic school you are allowed to take. In some states, “course timers” are required by law. That means, if it is supposed to take you 6 hours to complete, you will be restricted on your progress so that the course really does take 6 hours. There’s nothing iDriveSafely can do about that, but fortunately, you don’t have to complete it all at once. You can log in and out whenever you want. I also recommend you have a movie ready to go. When you hit that course timer, you can always watch part of your movie while it counts down. The course will be as quick as state law allows.
In other states where no course timers are required, you can blow through it as fast as you can take and pass the quizzes after each chapter. The quizzes are super easy and some people are able to get through the entire course in about an hour.
Overall Conclusion About The iDriveSafely Online Traffic School Course
Overall, this is definitely among the top 3 online traffic schools out there. I can’t promise that you’re going to have a wonderful time. Let’s face it, traffic school sucks and it’s boring. In addition to learning about driving safety, I think we can all agree that traffic school is a bit like a punishment and deterrent as well.